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TEQSA Higher Education Consultants: The Role of Student Services and Support

Higher education consultants play an important role in helping higher education providers in Australia navigate the complex process of TEQSA (Tertiary Education Quality and Standards Agency) registration, which ensures that institutions meet a set of standards and guidelines for quality and consistency of tertiary education. One key area that higher education consultants can provide guidance and support in is student services and support.


  1. Academic support: Higher education consultants can help institutions develop and implement academic support services such as tutoring, mentoring, and advising to ensure students have access to the resources they need to succeed academically.

  2. Wellness services: Higher education consultants can help institutions develop and implement wellness services such as mental health counseling, medical services, and access to healthy food options, to ensure that students have the support they need to maintain their well-being and succeed academically.

  3. Disabilities support: Higher education consultants can help institutions understand and comply with laws and regulations related to students with disabilities and provide guidance on providing appropriate accommodations, services, and resources.

  4. International Student support: Higher education consultants can help institutions understand and comply with laws and regulations related to international students and provide guidance on providing appropriate services, resources and support.

  5. Career services: Higher education consultants can help institutions develop and implement career services such as resume and cover letter writing workshops, job search strategies, and networking opportunities to ensure students are prepared for the job market after graduation.

  6. Technology support: Higher education consultants can help institutions understand and comply with laws and regulations related to technology use and provide guidance on providing appropriate technology services, resources and support to the students.

In conclusion, student services and support are an essential part of higher education and play a critical role in student success. Higher education consultants can provide guidance and support in this area by helping institutions develop and implement academic support, wellness services, disabilities support, international student support, career services and technology support. By providing guidance and support in these areas, higher education consultants can help institutions ensure that they are providing students with the necessary resources and support to succeed academically and in their future careers. This can also enhance the reputation of the institution which is one of the key factors in the TEQSA registration process.


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